APSC Prelims and Mains Notes, APSC Test Series
It is the ability to understand and regulate our emotions and that of others tohandle interpersonal relationships effectivelyIntelligence alone means the ability to acquire and apply knowledgeEI is inclusive of self awareness, self regulation, empathy, social skills and Motivation. The major application are: Improve the performance of individual worker Improve in overall organisational performance Increase … Read more
Intelligence quotient is not enough for a civil servant it has to be backed by emotional intelligence. The nature of work is very different and complex. It becomes hostile sometimes. Hence the situation demands emotional intelligence. Further public dealing and public service make it necessary to have emotional intelligence. Mechanisation and too much rule bound … Read more
Ability Model: Mayer and Salovey introduced the concept of emotional intelligence (Ability Model).According to them, Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth. Mixed Model: The mixed … Read more
Ability Model: Mayer and Salovey introduced the concept of emotional intelligence (Ability Model). According to them, Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth. Mixed Model: … Read more
EI is the ability to understand and regulate our emotions and that of others to handle interpersonal relationships effectively. Need for EI: Work environment of civil services has become much more complex, even hostile at times. There’s multiplicity of work (new schemes) and shortage of personnel. Civil service itself is beset with problems of corruption, inefficiency, … Read more