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DMPQ:Emotional intelligence is considered important element of civil service administration. Comment

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Intelligence quotient is not enough for a civil servant it has to be backed by emotional intelligence. The nature of work is very different and complex. It becomes hostile sometimes. Hence the situation demands emotional intelligence. Further public dealing and public service make it necessary to have emotional intelligence. Mechanisation and too much rule bound … Read more DMPQ:Emotional intelligence is considered important element of civil service administration. Comment

DMPQ-What do you mean by objectivity and how it is an essential element for effective administration?

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It refers to basing our advice and decisions on rigorous analysis of evidence. OR The principle of objectivity implies that the decisions and actions should be based on observable phenomena and should not be influenced by emotions, biases or personal prejudices. Objectivity ensures: Civil servants take decisions on the merit of the case and take … Read more DMPQ-What do you mean by objectivity and how it is an essential element for effective administration?