Citizen Charter (1)

 Citizen charter The Citizens’ Charter is an instrument which seeks to make an organization transparent, accountable and citizen friendly. A Citizens’ Charter is basically a set of commitments made by an organization regarding the standards of service which it delivers. Every citizens’ charter has several essential components to make it meaningful; the first … Read more

DMPQ: Discuss the features of citizen amendment bill 2016.( Acts)

Citizen amendment bill (2016) seeks to ease norms for religious minorities from neighbouring countries (non-Muslims) to get Indian citizenship.  But it has polarised regions in borders states like Assam as the locals fear a demographic change might be ushered due to immigration.   Features:   Citizenship Act, 1955 allows an immigrant to apply for citizenship … Read more

DMPQ:What is Citizen Charter? Why Citizen charter is necessary?

Citizens’ Charters initiative is a response to the mission for solving the problems which a citizen meets, day in and day out, while dealing with the organisations providing public services. The charter is the declaration of commitment to superiority in service to customers of the department. The citizen charter declares the standards for various services … Read more

Citizen Centric Governance

 Citizen Centric Governance   The “key word” to be used in this is the “citizens engagement” in the various phases of the service definition, development, refining and monitoring, and the whole concept of user-centric services is based on “putting the citizen (user) at the centre of innovative services” starting from enabling of a … Read more

Citizen Charter

 Citizen charter The Citizens’ Charter is an instrument which seeks to make an organization transparent, accountable and citizen friendly. A Citizens’ Charter is basically a set of commitments made by an organization regarding the standards of service which it delivers. Every citizens’ charter has several essential components to make it meaningful; the first … Read more