. The Code on Social Security Bill, 2020, for the first time in Indian law, attempted to define ‘platform work’ outside of the traditional employment category. It says: “Platform work means a work arrangement outside of a traditional employer-employee relationship in which organisations or individuals use an online platform to access other organisations or individuals to solve specific problems or to provide specific services or any such other activities which may be notified by the Central Government, in exchange for payment.” While the long overdue move to recognise platform work has been made, the Code has drawn criticism from platform workers’ associations for failing to delineate it from gig work and unorganised work. A categorical clarification could ensure that social security measures are provided to workers without compromising the touted qualities of platform work: flexibility and a sense of ownership.
An ongoing global conversation on platform workers’ rights has been around the misclassification of platform workers as ‘independent contractors’; adjudications and emerging amendments to labour laws in Ontario and California have shown a move towards granting employee status to platform workers, thus guaranteeing minimum wage and welfare benefits. This is the view propagated by international agencies in the EU, including the European Trade Union.
The ostensible preference for employment status stems from the fact that while platform work promises workers flexibility and ownership over delivery of work, they are still largely dictated by mechanisms of control wired by the algorithm. This affects pricing per unit of work, allocation of work, and hours. Additionally, entry into on-demand platform work like ride sharing and food delivery are dependent on existing access to vehicular assets. The average Indian worker on a ride-sharing platform has limited access to such capital. Thus, to enter the platform economy, workers rely on intensive loan schemes, often facilitated by platform aggregator companies. This results in dependence on platform companies, driven by financial obligations, thus rendering flexibility and ownership moot in the short- to middle-term investment cycle.
The Code states the provision of basic welfare measures as a joint responsibility of the Central government, platform aggregators, and workers. However, it does not state which stakeholder is responsible for delivering what quantum of welfare. To mitigate operational breakdowns in providing welfare services, a tripartite effort by the State, companies, and workers to identify where workers fall on the spectrum of flexibility and dependence on platform companies is critical.
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